FAQ's

If you can not find the answer to your question, please navigate yourself to our contact page, and feel free to send us a email.

Much Love NHC

Q: How much is postage?

A: Postage to anywhere in the UK is free and international is £4.

Q: What payments do you accept?

A: We accept; Visa, Mastercard, American Express and regular bank account payments.

Q: Do I have to register with Paypal?

A: No when you checkout and are redirected to Paypal there is a link so you can pay without registering.

Q: How do I wash my item?

A: All garments have washing instructions printed on the label inside the neck. Make sure you machine wash the garment inside out and do not tumble dry the item.

Q: What is our Returns Policy?

A: We can exchange the item of clothing if returned within 7 working days, or we will provide you a full refund for the item of clothing however we will not refund the cost of you posting the item back to us. Stained or worn items of clothing which are returned will not be replaced or refunded.

Q: How do I contact you?

A: Feel free to email us with any issues or questions: newhorizonclothing@live.co.uk